St Leger Homes have a Service Level Agreement with the City Of Doncaster Council for council owned land managed by us. The Grounds Maintenance Service is mainly the grass cutting of open plan and specific fenced off areas. The Arboriculture Service (Tree Management) refers to all trees on council land managed by us and situated within open plan areas and tenants’ gardens.

Grounds Maintenance

  • Open plan grassed areas should be cut 13 times between April and mid November, however operations are dependant on weather conditions
  • Litter pick grass areas prior to mowing operations
  • Clear grass from paths on OAP complex’s following mowing operations within 2 hours of completion
  • Half Moon edge back one third of footpaths per year
  • Chemical treat footpaths for weed and vegetation growth
  • Strim and chemically treat fence lines and boundaries
  • Hedge cutting once a year of those hedges on the Service Level Agreement
  • Regular emptying of litter bins
  • Inspection and minor repairs of children’s play areas each quarter
  • Maintenance of shrub beds – weeding, chemical treatment and pruning
  • Maintenance of tenant’s flowers beds and borders
  • Pick and clear litter throughout the autumn/winter months
  • Leaf clearance during autumn
  • Maintenance of garage sites and access roads
  • Clearance of Fly-tipping on St Leger Homes land
  • Hedge maintenance not listed on the Service Level Agreement
  • Enclose St Leger Homes gardens

Garden Maintenance

If you are a St Leger Homes tenant and have an enclosed garden, you can enquire about the chargeable garden maintenance scheme we run. To visit this, please click here.

For any enquires, comments or complaints regarding the above service, please contact our Customer Access Team on 01302 862862.

Tree Management

  • Inspect and manage Tree stock on Open Plan estates and St Leger Homes properties
  • Proactive inspection of trees on St Leger Homes open plan land on 3-year cycle
  • Reactive inspections of trees on St Leger Homes land (open plan and enclosed gardens) within 12 working days of enquiry being raised
  • Inspections completed within 24 hours of enquiry being raised

Works issued following inspection where classed as ‘necessary’ in accordance with the City of Doncaster Council Tree Policy. Pruning / felling is classed as necessary for the following:

  • Structurally unsound trees
  • Trees touching / about to touch buildings
  • Trees obstructing footpaths / roads or sightlines
  • Trees obstructing street light heads or overhead infrastructure (cables)
  • Dead trees
  • Trees causing ‘actionable’ nuisance (physical damage) where evidence supports removal and no alternative solution

All works are assigned a target time according to need:

  • P1 – Emergency – completed within 24 hours
  • P2 – High priority - completed within 3 months
  • P3 – Medium priority – completed within 6 months
  • P4 – Low priority – completed within 12 months
  • All conifer tree works completed only between October and March

Please note that due to the large volume of works and resources available we cannot guarantee completion of works in accordance with medium and low priority target dates.

Pruning / felling is not normally classed as necessary for the following:

  • Obstruction of daylight, view or television signal
  • Fall of debris – leaves, seed, fruit, small branches – or exudates – sap, bird droppings, etc
  • Size of tree
  • Overhanging branches
  • Anti-social behaviour around trees
  • Maintenance of conifer hedges. We can reduce unmaintained hedges back to a maintainable size, but will only do so where the hedge will then receive ongoing maintenance.

Trees

All tree enquiries should be made via the council’s Customer Relations Management (CRM) system on 01302 736000 or by clicking here.

This automatically creates a tree inspection case.

Emergency tree enquiries should ALWAYS be made by telephone.