The Tenant Scrutiny Panel (TSP) consists of 12 tenants whose job it is to investigate and scrutinise the company’s services and policies.
Following the completion of a scrutiny review, we attend the Customer & Performance Committee and present our findings and make any necessary recommendations. An agreed action plan is then made with the relevant service to support the delivery of our recommendations.
Feedback and progress are then reported back to TSP and the Customer and Performance Committee until all recommendations are completed.
The Panel meets EVERY 3rd WEDNESDAY of the month at the Civic Building. Meetings commence at 10:30am. Virtual attendance via Microsoft Teams is available with notice given.
Reports – This allows us to focus on one issue or specific area of policy, in detail and is evidence based. A scoping document is agreed with the relevant Heads of Service and a detailed report is presented to the Customer and Performance Committee with our recommendations.
Desktop Review – This allows members to familiarise ourselves with a policy which is usually presented by a service manager or Head of Service. No report is necessary. The minutes of our meetings capture any questions panel members ask.
The Chair, Vice Chair and Secretary are elected by the Tenant Scrutiny Panel members.
- Mo Tennison - Chair
- Harry Wood - Vice-Chair
- Rodger Haldenby - Secretary
We have some great representatives on the Tenant Scrutiny Panel who all work together with the aim of representing your views when it comes to reviewing and challenging the services that St Leger Homes' provide.
- Brenda Lennon
- Luke Laister
- Harry Wood
- Cameron Hickman
- Therese Kennedy
- J.Kelly
TSP work in 2024/2025
In 2024/2025 the TSP are currently working with St Leger Homes to review the following:
• Volunteer Rewards and Incentives Scheme
• Damp, Mould and Condensation Policy
- Recharge Policy in respect to Voids (Report)
- Rewards and Incentives (Report)
- Damp, Mould and Condensation Policy (Report)
Our Forward Plan is subject to change due to the needs of the company and Scrutiny Panel.
Tenant Scrutiny Reviews and Action Plans
Anti Social Behaviour Scrutiny Review Action Plan
pdf | 161Kb
Estate Walks Scrutiny Review Action Plan
pdf | 119Kb
Metro Cleaning Scrutiny Review Action Plan
pdf | 67Kb
If you are interested in joining the Panel, register using the form below or contact us on:
Panel Secretary Details
Rodger Haldenby
Email tenantscrutiny4slhd@gmail.com
Officer Contact Details
Asim Munir - Engagement & Communications Service Manager Email asim.munir@stlegerhomes.co.uk
Alison Alcock - Customer Involvement Officer Email alison.alcock@stlegerhomes.co.uk