St Leger Homes have a Service Level Agreement with the City of Doncaster Council for the communal area cleaning of low-rise flat blocks. The blocks should be cleaned every fifteen working days, following a set schedule.
As part of this agreement Metro Clean should:
- Clean all communal areas in flat as per agreed specification
- Clean all communal blocks in residential caravans sites
- Notify St Leger Homes if unable to gain access within 24 hours, or any obstructions to cleaning are present
What Should be Done?
Cleaning staff will:
- Extinguish lights wherever possible to keep electricity consumption to a minimum
- Close any windows or doors to assist in the security of the building
- Dust, dirt and debris gathered during the cleaning operations, will be disposed of in plastic bags, supplied by Metroclean, and placed in designated refuse areas/containers
The specification of work includes:
Floors
- Dustless sweep floors
- Clean carpet - clean spillages from floor & surfaces
Furniture/Fittings
- Damp mop stairs and surrounding area
- Damp wipe banisters and surfaces
- Dust cupboard exterior surfaces and doors
Other
- Check & secure windows as necessary
- Clean light switches
- Dust pipework radiators heating units
- Dust window frames sills notice boards
- Empty waste containers and wash containers
- Spot clean walls, doors, and glass
- Dust any window shutters
- Clean accessible internal glass
What do we need you to do?
- Ensure the communal areas are completely sterile and free from personal belongings
- Allow the cleaners to access the building to undertake the work they are here to complete
At the completion of each clean, the cleaner will place a postcard through each flat door detailing the date the clean was completed and a contact number for comments, compliments or complaints.
Contact Us
For any enquires, comments or complaints regarding the above service please contact our Customer Access Team on 01302 862862.