St Leger Homes have a Service Level Agreement with the City of Doncaster Council for the communal area cleaning of low-rise flat blocks. The blocks should be cleaned every fifteen working days, following a set schedule.

 

As part of this agreement Metro Clean should:

  • Clean all communal areas in flat as per agreed specification
  • Clean all communal blocks in residential caravans sites
  • Notify St Leger Homes if unable to gain access within 24 hours, or any obstructions to cleaning are present

What Should be Done?

Cleaning staff will:

  • Extinguish lights wherever possible to keep electricity consumption to a minimum
  • Close any windows or doors to assist in the security of the building
  • Dust, dirt and debris gathered during the cleaning operations, will be disposed of in plastic bags, supplied by Metroclean, and placed in designated refuse areas/containers

The specification of work includes:

Floors
  • Dustless sweep floors
  • Clean carpet - clean spillages from floor & surfaces 
Furniture/Fittings
  • Damp mop stairs and surrounding area
  • Damp wipe banisters and surfaces
  • Dust cupboard exterior surfaces and doors
Other
  • Check & secure windows as necessary
  • Clean light switches
  • Dust pipework radiators heating units
  • Dust window frames sills notice boards
  • Empty waste containers and wash containers
  • Spot clean walls, doors, and glass
  • Dust any window shutters
  • Clean accessible internal glass

What do we need you to do?

  • Ensure the communal areas are completely sterile and free from personal belongings
  • Allow the cleaners to access the building to undertake the work they are here to complete

 


At the completion of each clean, the cleaner will place a postcard through each flat door detailing the date the clean was completed and a contact number for comments, compliments or complaints. 

Contact Us

For any enquires, comments or complaints regarding the above service please contact our Customer Access Team on 01302 862862.