Our communities are the heartbeat of our great city and we are proud of the communities we support!

In 2024/25 we set out to meet every customer by the end of 2026/27 by carrying out Keeping in Touch (KIT) visits and since then we have already completed over 8,000. The visits make sure we are supporting every single customer and puts us in touch with many who wouldn’t usually engage with us.

The Environmental Pride programme, led by us and City of Doncaster Council with other partners, helps communities develop their own local improvement projects. These include Whinfell Community Group’s Seed to Feed project which provides fresh produce for community lunches, with any left over veg delivered to less mobile residents, free of charge.

We also carried out 40 Days of Action across Doncaster with partners from the Council and South Yorkshire Police. These involve litter picking, tackling fly-tipping and working with communities to improve local areas.

Another way we engage communities is through our regular estate walks which happen across our neighbourhoods regularly throughout the year. In total, we carried out 350 Estate Walks in 2024/25 and identified issues to deal with such as fly tipping, garage sites needing attention and low-level antisocial behaviour.

Introduction to Communities

Director of Housing Services, Jane Davies, explains how important our Communities are to us as an organisation and in Doncaster city.

Communities - Our Gardening Team

We hear first-hand about the positive difference our Gardening Team have been making for customers.

Information and support

You can find more information and support on our website at the following links:

  • Get Involved - If you're looking for something in your area to keep you busy, we can point you in the right direction!
  • Anti Social Behaviour - If you spot something that just doesn't seem right, you can report it to us here.
  • Garden service - Learn more about how we can assist with your garden over the seasons.