We recently gave customers the chance to win £100 worth of vouchers and two Tea and Treats gift boxes in our My Access prize draw – and the results are now in!
The prize draw was our way of saying thank you to the 6,000+ customers who have registered on our My Access web portal and checked that their personal information is up to date.
This is important as it allows us to tailor our services to make sure we are meeting the needs of our customers and provides a quick and easy way to pay your rent, report repairs and more.
Our first prize voucher winner was tenant Sevtap Ozmen. She said: “I couldn’t believe it, it’s a great feeling to win. I’ve never won anything before, i’m so happy!
“I use My Access to check my [rent] account, I’ve reported repairs on there as well and I use it to make rent payments.
"It’s very convenient indeed. I use it on my phone. People should definitely sign up for it - it makes life easier!”
Our two runners-up were tenants John Atkinson and Lee Wade, who each picked up a Tea and Treats gift box.
John Atkinson said: “When we were told we had won the prize we thought it was a scam – we’re not usually that lucky!
“It was easy to sign up to the My Access portal. I’ve been using it since the start, I check my rent on my phone.
"My Access is easier than calling up, you’re not in a queue and you can take your time with it.
“I’d encourage other people to use it, it’s easy and if you still need help you can phone up and they will help you anyway.”
If you are a St Leger Homes customer it’s easy to sign up to the My Access web portal, just click the link on the top corner of the page. All you need to register is your Tenancy Reference number which you can find on your rent statement or by ringing our Customer Access Team on 01302 862862.