Our aim is
To get it right for our customers and staff
We will focus on:
- Listening, communicating and engaging effectively, ensuring we have a courteous, compassionate and skilled workforce
- Investing in our communication channels; increasing opportunities to access our services when and how it suits you
- Doing more than providing homes; by offering you support to sustain your home and deal with the cost of living crisis
- Working hard to tackle homelessness. Develop a new Preventing Homelessness Strategy for 2024-29
- Understanding the needs and aspirations of our tenants and staff and delivering for them